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Workplace Conflict: Successfully Navigating & Resolving Difficult Situations
Speaker :
Diane L. Dee, SPHR, SHRM-SCP
About The Event
Topic Overview
Workplace conflict happens in the best of organizations. An organization’s workforce is comprised of individuals with different attitudes, ideals, and expectations. Therefore, conflict in the workplace is inevitable.
There are many forms of workplace conflict: personality issues, disagreements with the boss and/or peers, feeling a lack of appreciation (just to name a few). Conflict can be avoided if steps are promptly taken to diffuse anger and facilitate communication. Failure to address conflict will cost your organization time, money, and productivity.
This webinar will provide participants with tools and strategies to successfully navigate and resolve workplace conflict.
Areas Covered
- What is conflict?
- Identifying conflict as it arises
- Various types of conflict in the workplace
- Key communication skills needed to resolve conflict
- Strategies and tools for managing conflict
- Developing problem-solving process
- Positive outcomes of conflict.
Learning Objectives
- Ability to identify different types of conflict in the workplace
- Learning to develop communications skills needed to resolve conflict
- Developing a problem-solving process
- Understanding strategies and tools for managing conflict
- Understand the positive and negative consequences of conflict
- Viewing conflict as an opportunity.
Who Will Benefit
- Senior Leadership
- Human Resources Professionals
- Managers & Supervisors
- Team Leaders
- Employees
Industries:
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Speaker : 
Speaker : 
Speaker : 
Speaker : 
Diane L. Dee, SPHR, SHRM-SCP
Diane L. Dee, President of Advantage HR Consulting, LLC has over 25 years of experience in the Human Resources arena. Diane’s background includes experience in Human Resources consulting and administration in corporate, government, consulting and pro bono environments. Diane founded Advantage HR Consulting, LLC in early 2016. Under Diane’s leadership, Advantage HR provides comprehensive, cost-effective Human Resources solutions for small to mid-sized firms in the greater Chicagoland area. Additionally, Diane conducts webinars on a wide-variety of HR topics for various compliance training firms across the country.
Diane holds a Master Certificate in Human Resources from Cornell University’s School of Industrial and Labor Relations and has attained SPHR, SHRM-SCP, sHRBP and HRPM® certification.
Diane is a member of the National Association of Women Business Owners and the Society for Human Resource Management. Additionally, Diane performs pro bono work through the Taproot Foundation assisting non-profit clients by integrating their Human Resources goals with their corporate strategies.