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Fair Housing For Maintenance Staff: Latest Updates
Speaker :
Paul Flogstad
About The Event
Over 60 percent of Fair Housing complaints arise from maintenance issues. Does your housing property’s maintenance staff know how to properly interact with managers, tenants, and colleagues? Many property managers and maintenance staff need to attend Fair Housing education every two years. If a complaint is filed, the first thing HUD will ask is: “When was your last Fair Housing training?” Don’t delay in gaining the skills to avoid your next violation.
Learning Objectives:
- What is fair housing?
- What are the protected classes?
- What are the costs of a fair housing violation?
- How often is training needed?
- ADA and Fair Housing
- Enforcement of Fair Housing
- Complaint Process
- Cost of Violations
- Examples of Discrimination
- Housing for Older Persons Act
- Discriminatory Housing Practices
- Recent Cases
- And more!!!
This course will cover all aspects of fair housing for maintenance personnel. Topics include assistive animals, steering, disability, reasonable accommodation, reasonable modification, as well as numerous tips on proper procedures.
Who will Benefit:
- Property Managers
- Property owners
- Maintenance Staff
- Leasing Consultants
Industries:
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Speaker : 
Speaker : 
Speaker : 
Paul Flogstad
Paul has been involved in the real estate industry for the past 38 years. He has been involved in sales, construction, project management, appraisal, property management and property management consulting/training.
Through his consulting company, Property Management Solutions, he provides training and consulting services nationwide to owners, management companies, multi-housing associations, as well as state and federal agencies.
He specializes in fair housing issues and has developed fair housing and outreach programs for governmental agencies as well as conducting seminars which are presented to property management companies, apartment associations and the general public nationwide. Most recently, he has been a consultant to the State of South Dakota. In this assignment he has developed a fair housing awareness program that is one of the first of its kind in the nation. It involves a three pronged approach to fair housing awareness. This approach makes use of an ombudsman concept and has proven to be very effective in dealing with discrimination and landlord/tenant issues.
For over twenty years he was involved in appraisal of residential, multi-family, farm and commercial properties throughout the Midwest. Most recently, he was a consultant for affordable, multi-housing properties in 22 different states. This involved properties in HUD, Rural Development, HOME and Tax Credit programs.
He holds numerous professional property management designations and currently holds the prestigious RHM designation from the National Center for Housing Management.
Paul was previously Vice President of the South Dakota Multi-Housing Association, Vice Chairman of the Minnehaha County Housing and Redevelopment Commission, and Chairman of the Sioux Falls Property Appeals Board. In 2009, he received the Outstanding Educator of the Year award from the South Dakota Multi-Housing Association.
Paul just authored a book which was released in January of 2015. It is titled: “Fair Housing: What Everyone Should Knowâ€. This is a comprehensive book about the fair housing written with a property manager’s perspective and with real world examples. It is a great resource for anyone.